Effective Date: April 25, 2024

 

Welcome to Formosa Tea Co.! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

1. Information We Collect:
   - Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
   - Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing behaviour.

2. How We Use Your Information:
   - Provide and improve our services: We use your information to process orders, communicate with you, and personalise your experience.
   - Marketing and Advertising: With your consent, we may send you promotional emails and display targeted ads based on your interests.
   - Legal Compliance: We may use your information to comply with legal obligations and protect our rights.

3. Information Sharing:
   - We may share your information with trusted third parties, such as payment processors and shipping companies, to fulfil your orders and provide services.
   - We may also share your information with law enforcement agencies, regulators, or other parties as required by law or to protect our rights.

4. Your Choices:
   - You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications at any time.
   - You can manage your cookie preferences through your browser settings or opt-out of targeted advertising by adjusting your preferences in our Cookie Consent Tool.

5. Data Security:
   - We implement appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

6. International Data Transfers:
   - Your information may be transferred to and processed in countries outside the European Economic Area (EEA), where data protection laws may be different. We ensure that adequate safeguards are in place to protect your information.

7. Children's Privacy:
   - Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Updates to this Privacy Notice:
   - We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated notice on our website.

9. Contact Us:
   - If you have any questions or concerns about our privacy practices or this Privacy Notice, please contact us via the contact form.

Thank you for choosing Formosa Tea Co.!

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